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For OEMs

Hit your heat pump number. Prove every install.

HeatAssure™ is the independent record of your heat pumps in real homes: what each was promised, what it delivers, and the reason when the two differ.

  • Your installed base, sorted into ready now, needs a closer look and not yet.
  • Proof per home that settles the warranty row and wins the tender.
  • The cause named, so you are cleared when it was never yours.

The first look is free: name a product line and your certified range comes back already read from public data.

Your world

The people you answer to.

You answer for the whole home, its design, its install, its settings and the house itself, and you make one part of it.

  • The quotaYour heat pump sales are tied to your boiler sales by law, and the target has already risen once.
  • The boardAsks for next year's heat pump number, which is harder to stand behind than the boiler number ever was.
  • Your installersThe best installers choose the maker whose jobs go well, and who stands by them. The handover they work from →
  • The pressOne bad install, and the story carries your name.
  • The tender panelTenders score outcomes, and the panel wants evidence rather than brochures.
  • The homeownerYou lose them at handover, and hear nothing until something breaks. What the homeowner sees →
What it answers

The record answers both.

How many. The record reads the home itself rather than the machine, so every boiler home you have already sold can be sorted before anyone visits it.

ready nowneeds a closer looknot yet
The whole base on one list, each home in its place for a reason the record can show. Illustrative

Prove every install. Most of the time the cause is the install, the settings or the fabric, and the record names it while it can still be fixed.

2.02.53.03.54.04.52.80the field median3.9designed well
The same technology, a year apart in outcome: seasonal efficiency in the broad field trial against specialist-designed installations. Part of that distance is set in the first 48 hours.

The record is built so that homeowners join it themselves, and when one of them wants what you make, the introduction reaches you with their consent and their home's record attached.

Inside your business

What each of your teams gets.

  • Commercial and pre-salesQualification stops starting from partial information: the base arrives sorted, and every quote carries its sources.
  • Design and technicalAssumptions survive the handover: the design travels with the job and becomes the promise the install is checked against.
  • Installer supportThe handover arrives whole, and an installer sees any reading that touches their work no later than you do.
  • Service and warrantyPredicted sits beside observed, so installation issues separate from product issues before the row starts.
The product

Your quote and design tools stay. They just get answers they can trust.

One product that closes the gap between the number a home was sold on and the number it delivers.

We call this HeatAssure.

It reads each connected home with the owner's consent, in an environment that is yours, and only ever reads.

Its own promise

Each home is compared only with its own promise.

Right of reply

You can answer any reading with evidence before it is settled.

Seen together

The homeowner sees their reading no later than you do.

All three are published in full on Trust. No one who pays for the record can change what it says, which is what a tender or a warranty case is really asking.

You start with one stage, not a platform programme.

The first piece of work is defined and bounded; what follows is an annual licence covering the platform and its continuing improvement.

Proof
  • OEM assessment and quoting run on HeatAssure in production today.

The working behind this sits on the commissioning quality proof and on Technology.

How this starts

Nothing about your homes enters the record until you put it there.

  1. A briefing, prepared before we meet

    About your base and the decisions in front of you.

  2. A working session in HeatAssure

    Your own base and your own questions, in the live product.

  3. A first piece of work

    Small, defined and judged on its own result. The output is yours to keep.

What you keep

  • What would move each home to ready now.
  • The numbers behind every call, and where each one came from.
Next step

Bring the base you answer for.

A briefing takes half an hour and costs nothing.