Decisions that stand up across your homes.
Turn gateway data, tariffs and context into household‑scale savings and flexibility—with evidence, safety and consent.
What UHEMA delivers
Per-home intelligence
Simulation with continuous ML parameter tuning from observed data
Multi-stakeholder viewpoints
OEM and homeowner views with full provenance and evidence
Consent & portability
Homeowner control built-in; Model Assets travel with equipment
Flex readiness
Baselines, forecasts, opt-in workflows and event execution
UHEMA Architecture & Viewpoints
UHEMA maintains a single, authoritative Model Asset per installation—combining geometry, heat loss calculations, MCS compliance trails, live telemetry, and performance baselines for heat pump, battery, solar, and EV assets. Every stakeholder operates on the same source of truth, extracting their specific value whilst ensuring consistency from initial quote through to long-term optimisation and grid services.
UHEMA
Normalised geometry, heat loss, MCS compliance, telemetry feeds, and performance context for the residential heat pump installation.
Homeowner & Installer
Quick quote through to detailed room-by-room survey, MCS documentation, and commissioning—all updating the single UHEMA.
RbR · MCS 020/031OEM Assurance
Policy checks, product rules, and approval gates ensure design quality before installation proceeds.
Assist → Auto gatesOperations & Tuning
Live telemetry, warranty triage, and performance tuning recommendations—all grounded in the UHEMA baseline.
Warranty · TuningFlex/DSR Integration
Baselines, forecasts, opt-in workflows, and event settlement for demand-side response and grid services.
Settlement packsUHEMA Lifecycle
Unified Home Energy Model Asset — single model capturing heat pump, battery, solar, EV; each stakeholder extracts different value
Homeowner Quote (UHEMA minted)
Mint UHEMAWhite‑label widget. Captures essentials, mints the UHEMA, and produces an instant, standards‑aware Quick Quote.
Installer Quick Quote / Triage
Installer refines assumptions, confirms product family, and sends a branded proposal.
Survey + RbR Heat Loss
Room‑by‑room heat loss, DHW, and emitter scheduling. Heat pump, battery, solar, EV constraints captured; floor plans and evidence generated for each room.
MCS Docs & Proposal
Auto‑generate MCS 020/031 and proposal with BOM and costs; submits for internal review as needed.
OEM Review & Assurance
Policy & product checks; Assist → Auto gates; comments and approvals are logged in the evidence trail.
Order & Install
Order kit, book install, keep homeowner informed.
Commissioning
Commissioning artefacts created; product is linked and the UHEMA is tied to the UEMA for the installed unit.
Connect & Operate
Telemetry and tariffs inform tuning; warranty triage; homeowner app surfaces explainable recommendations.
Asset Registration & Tariff Setup
Register multi-asset configuration; optimise tariff selection based on UHEMA projections for combined heat pump, battery, solar, and EV loads.
Homeowner Optimise
Comfort & savings recommendations with provenance; reversible; consent managed.
Flex/DSR Viewpoint
Baselines & forecasts from all home assets (heat pump, battery, solar, EV); opt‑in workflows, event execution & settlement artefacts.
Billing Forecasts & Carbon Reporting
Monthly consumption forecasts and actuals reconciliation across all assets; automated carbon intensity reporting for regulatory compliance.
Tip: click any card above to see details here.
One kernel → many viewpoints. Evidence‑first. Portable artefacts. Assist → Auto when earned.
Stakeholder value across the ecosystem
OEMs
Evidence‑backed features, warranty triage efficiency, field avoidance through better decisions.
Retailers
Deliver savings and flexibility with baselines, forecasts, and proven outcomes.
Utilities
Aggregated flexibility with consent, evidence packs for settlement and audit.
Households
Transparent recommendations with control, verified comfort and savings.
Immediate priorities we address
- Forecast accuracy uplift vs naive baselines for comfort and cost optimisation.
- Warranty triage efficiency and first‑time fixes via evidence‑led decisions.
- Higher conversion of recommendations to accepted actions in Assist mode.
- Flex readiness: baselines, opt‑ins, event execution with full audit trail.
Programme design for success
- Scope: 1–2k homes with 2 product lines; Timeline: Agreed during scoping.
- Mode: Assist‑only with homeowner consent and OEM approval gates.
- Integration: Gateway APIs, smart meter data, weather and tariff feeds.
- Governance: Clear consent artefacts, reversible changes, evidence logs.
Consent, Safety & Control
- ✓Explicit consent — homeowners control what changes are approved
- ✓Reversible changes only — all actions can be undone; no permanent modifications
- ✓No uncontrolled automation — Assist by default; Auto requires explicit approval gates
- ✓Life‑safety boundaries respected — critical controls protected per OEM policy and regulations
Home Simulation Pack
Instantiate per‑home models with continuous ML tuning from observed data.
Flex Readiness Pack
Baselines, forecasts, opt‑in flows and event execution with evidence.
Design & Suitability
Standards‑aligned quotation and commissioning artefacts that travel with equipment.
Outcomes & KPIs
Target metrics for success (refine with your team):
Based on pilots across 1–2k homes with controlled baselines and continuous ML tuning
Forecast accuracy
+15–25%
MAPE/RMSE vs baseline (home-weighted)
Action acceptance
≥70%
homeowner-approved recommendations
Warranty triage
−30%
diagnosis → approved action
Flex opt‑in
≥40%
of eligible homes (consent-driven)
Ready to unlock value from your installed base?
Whether you're an OEM, retailer, or energy provider, we'll work with you to prove value without disrupting operations.
Request a demo