Decisions that stand up across your estate.
Aeterno turns BMS and operational data into evidence‑backed actions for every stakeholder—ready to approve or automate.
UBMA Operational Cycle
Unified Building Model Asset — detect → triage → execute → verify → learn. Evidence-first decisions for every stakeholder across your estate.
UBMA Mint (Asset Onboarding)
Mint UBMASite onboarding and initial UBMA creation. Asset registry established, BMS endpoints mapped, baseline data collection scoped. The UBMA becomes the governed source of truth for the building.
BMS & IoT Integration
Telemetry connection to BMS, meters, IoT sensors. Data quality checks, normalisation rules applied. Gateway health monitoring established.
Performance Baseline Establishment
Normal operating envelope calculated from initial telemetry. Seasonality patterns identified, expected ranges set. Baseline used for anomaly detection and performance verification.
Real-time Telemetry & Monitoring
Continuous ingestion of BMS, meter, and IoT data. Real-time dashboard with site health status, current vs expected performance, and live alerts.
Anomaly Detection & Classification
ML-powered pattern recognition identifies deviations from baseline. Threshold breaches, drift patterns, and equipment behaviour anomalies detected. Confidence scoring applied.
Alert Ranking & Severity
Detected anomalies ranked by severity, business impact, and urgency. High/Medium/Low classification with estimated energy, comfort, and compliance impact.
Evidence Assembly & Context
Automated evidence pack assembly: historical comparison, root cause analysis, similar past cases, and relevant documentation. Context added for analyst review.
Risk & Policy Assessment
Policy checking against operational and regulatory requirements. Change control boundaries verified. Risk classification (safety, compliance, business continuity) applied.
Priority Queue with Evidence
Ranked action list ready for approval workflow. Each item carries complete evidence pack, recommended action, estimated impact, and approval requirements.
Commercial Assessment & Opportunity ID
T&M opportunity identification from detected issues. Impact quantification (energy savings, downtime avoidance, comfort improvement) for customer-facing proposals.
Work Order Approval & Governance
Governed approval workflow with change control verification. Approvals logged with rationale. Change windows and rollback plans confirmed before execution.
T&M Quote Generation
Ready-to-quote packages generated with evidence, ROI narrative, and customer-facing documentation. Qualified T&M opportunities packaged for high conversion.
Field Dispatch with Evidence Bundle
Site visit scheduled with complete evidence bundle: issue context, recommended actions, parts list, safety considerations. Engineer protected by clear audit trail.
Remote Execution (Policy-Bounded)
BMS parameter changes and automated actions executed within approved policy boundaries. All actions logged with before/after state and rollback capability.
Outcome Verification & Measurement
Post-action monitoring to verify effectiveness. Actual vs predicted outcomes measured. Success/failure flagged for continuous learning and model refinement.
Evidence Archive & Compliance Reporting
Immutable audit trail archived. Compliance reports generated for statutory and operational requirements. Evidence packs exported to CMMS and client systems.
Portfolio Learning & Policy Refinement
Cross-site insights aggregated. Detection models refined based on outcomes. Policy thresholds adjusted. Assist → Auto gates evaluated for expansion. Feedback loop to monitoring.
Tip: click any card above to see details here.
Continuous learning: The purple feedback loop from "Portfolio Learning" back to "Real-time Telemetry" shows how outcomes refine detection models, policy thresholds, and Assist → Auto gates — creating a closed-loop operational system.
One kernel → many viewpoints. Evidence-first. Audit-ready artefacts. Assist → Auto when earned.
Who this serves in an EMC
Head of EMC
Hit cost, risk, carbon targets
Portfolio outcomes with audit trails
Ops analysts
Triage and prioritise
Ranked findings with evidence; cycle‑time reduction
Field engineers
Fix the right issues fast
Clear instructions; fewer callbacks; protection via evidence
Commercial
Convert qualified T&M
Ready‑to‑quote items with quantified impact
Compliance/Risk
Prove control
Policy‑bound outputs; immutable decision trails
End customers
Trust decisions
Consistent, defensible recommendations
Immediate priorities we address
- Raise effective PPM to ≥ 80% in initial cohorts via evidence‑first checks and approvals.
- Shorten anomaly → approved action by 30–50% with governed Assist.
- Uplift remote fixes and reduce rework with clearer prioritisation.
- Make compliance “always ready” with artefacts bound to policy.
- Lift qualified T&M conversion using ready‑to‑quote packages.
How we land value without heavy change
- Scope: Representative sites; Timeline: Agreed during scoping; Mode: Assist‑only.
- Success criteria: Select 3–5 from cycle‑time, PPM, precision/recall, conversion, artefact completeness.
- Governance: Approvals & rollback, seasonality‑aware change windows, evidence log export.
- Security: SSO/RBAC, residency and audit aligned to client posture.
Assist → Auto Governance
Start in Assist mode (human in the loop). Promote to Auto only when jointly agreed precision/recall and risk gates are met—within approved change windows.
- ✓No uncontrolled automation—approvals required
- ✓Full audit trails and rollback capability
- ✓Policy-bounded actions within change windows