Solutions for Building Estates & EMCs
Turn estate telemetry into governed decisions, reduce service costs, and prove outcomes—with an auditable trail from trigger to resolution.
Your EMC sits on vast data from thousands of sites. But converting that data into consistent, defensible action still depends on specialists who can’t be everywhere. The buildings that drift go unnoticed. The PPM that slips gets caught at audit. Your best people are stretched across too many sites to be consistent.
The Buildings Agent
One governed agent. Two headline capabilities. Every action traceable from trigger to outcome.
Service Intelligence
Connects to Niagara N4 and acts as a governed service engineering function. Detects missed PPM, triages faults by impact and urgency, packages work-order-grade dispatch instructions. What takes a service engineer half a day is done in minutes — with full evidence of what was found, recommended, and done.
Condition-Based Monitoring
Maintains a fully dynamic simulation model — a digital twin — that mirrors each building’s expected behaviour. Compares predicted vs observed performance in real time, detects drift, and recommends interventions with full provenance. Every recommendation is tested against the building model before being surfaced.
Five questions we answer
The decisions your teams face daily — answered with evidence.
Is this building performing as designed — and if not, why?
The digital twin compares predicted and observed behaviour in real time. When a building drifts, you know immediately — with a quantified gap and the most likely contributing factors.
What's the most likely cause and the best next action?
The agent analyses BMS telemetry, cross-references building context, and surfaces the most likely cause with a recommended next action — evidence included.
Which sites need intervention this week — and in what order?
Ranked by impact, urgency, and confidence. Your ops lead sees a prioritised queue, not a dashboard of alerts.
Can we prove what we found, recommended, did, and what happened?
Every decision carries an exportable evidence pack — from trigger to outcome. Compliance is always ready, not assembled after the fact.
How do we train new engineers without risking live sites?
New analysts rehearse real scenarios on virtual building models. Competence records are portable and auditable.
How it works
Five stages from first connection to continuous improvement.
Connect
The agent connects to each building’s BMS. Activation status, data quality, and consent artefacts are established.
Assess
Telemetry flows into the digital twin and service intelligence engine. Anomalies, PPM gaps, and performance drift are quantified.
Intervene
Approved actions are executed — remote fixes, dispatch, or configuration changes. Each intervention is policy-bounded and evidence-carrying.
Verify
Predicted vs observed comparisons confirm outcomes. Verification reports link back to the original finding.
Learn
Outcomes feed back into the building model. Playbooks are refined. Competence scenarios are updated. Institutional knowledge is captured.
What you get
Four capabilities that turn estate data into governed commercial value.
Triage & Action Intelligence
Ranked findings with evidence and confidence levels. Standard playbooks, approval workflows, and estate-wide prioritisation — updated in real time.
Service Intelligence
Connects to your BMS. Remote diagnosis with likely cause and likely parts. PPM gap detection, dispatch intelligence, and work-order-grade exports.
Condition-Based Monitoring
A dynamic simulation model mirrors each building. Predicted vs observed in real time, drift detection, and simulation-backed intervention recommendations with full provenance.
Training & Enablement
Scenario rehearsal on virtual building models. Governed playbooks, competence evidence, and faster onboarding — without risking live sites.
Outcomes by function
How each part of your organisation benefits.
EMC Ops Lead
Anomaly to approved action in minutes. One prioritised queue across the estate — no fragmented alert triage.
Field Engineer
Know the likely cause, likely parts, and building context before arriving. Evidence travels with the job.
Commercial / Account
Findings packaged as ready-to-quote items with quantified impact and provenance — not just opinion.
Compliance / Risk
Every decision carries a full evidence trail. Compliance as a by-product, not an afterthought.
Sustainability / Carbon
kWh, cost, and tCO₂ savings tied to specific decisions — not just analytics trends.
FAQ
Start with a pilot
Pick your starting point — service intelligence or condition-based monitoring.
20–50 sites. 6–8 weeks. Assist-only. See results, then expand.
