Solutions for Heat Pump OEMs
An evidence-backed decision layer that helps your teams qualify upgrades, reduce installation risk, and support your fleet—at scale.
Your teams field the same questions every day: is this home suitable? What size system? Why did performance drop? The answers exist in your data—but extracting them still depends on specialists who can’t be everywhere.
Five questions we answer
The decisions that matter—answered with evidence.
Is this home suitable right now?
Know before you quote which homes are ready for heat pumps today.
What's the minimum work to make it suitable?
Identify the smallest changes that unlock suitability.
What system size and settings are likely to work here—and why?
Right-sized recommendations with the reasoning to back them up.
If performance drops, what's the most likely cause and best next action?
Triage issues remotely before dispatching a van.
How do we prove what we believed, recommended, did, and what happened?
An exportable evidence trail linking every recommendation to its drivers, data, and outcome.
How it works
Five stages from first connection to continuous improvement.
Connect
The agent connects to each heating system in the field. Activation status, data quality, consent artefacts, and keep-connected health are established.
Assess
Telemetry and property data flow into a structured viability assessment. Current state, confidence levels, and recommended next steps are quantified — turning uncertainty into an actionable report.
Convert
Profiling transitions into scoped delivery. Survey, system design, commissioning, and handover are orchestrated as a single evidence-carrying workflow.
Assure
Predicted and observed performance are tracked continuously after installation. Drift detection surfaces anomalies early, triggering prioritised interventions before comfort or efficiency degrades.
Learn
Outcomes feed back into fleet-wide models. Model Assets become virtual training environments — enabling scenario rehearsal, playbook refinement, and competence records that compound with every installation.
What you get
Four capabilities that turn connectivity into commercial value.
Remote Thermal Performance Assessment
Assess each home before the survey. Produce a Thermal Performance Profile showing suitability, confidence level, and recommended next steps.
Service Intelligence & Dispatch
Triage remotely with likely cause and likely parts. Dispatch only when needed, with everything the engineer needs on arrival.
Outcome Assurance
Compare predicted and observed performance. Spot drift early and recommend corrections—with full rollback if needed.
Training & Enablement
Let your network rehearse real scenarios on virtual Model Assets. Standardise work and build a record of competence.
Outcomes by function
How each part of your organisation benefits.
Aftercare / Service
Resolve issues remotely and arrive prepared when you do dispatch.
Commercial / Growth
Qualify leads accurately, win the right jobs, and protect your margin.
Connected / Digital
Turn connectivity into value customers can see and understand.
Partner Operations
Scale quality across your installer network without scaling headcount.
Compliance / Risk
Auditable trails and policy-bound actions, with automation that is safe to scale.
FAQ
For your installer network
Accurate home profiles before they arrive. Remote diagnostics for maintenance contracts. Fewer callbacks.
Your network benefits from the same intelligence that powers your decisions—without needing to build their own capability.
Start with a pilot
Pick your starting point—service cost reduction or qualification accuracy.
See results in 8 weeks. Then expand with outcome assurance and training across your partner network.
